- Direct, manage and assist all functions of the Production department and demonstrate excellence for your team and guests, including:
- Managing the production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Manage product to reducing shrink/damage
- Direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, breads, prepacked produce, and convenient meal solutions in the early morning, while maintaining quality product levels as indicated within TFM standards.
- Train and engage team members
- Provide team members through The Fresh Market Academy, including “on-the-job” and online training, to provide excellent guest service in a safe and secure manner while maintaining efficiency and minimizing product loss
- Lead, engage, motivate, and manage team members to provide excellent guest service
- Provide coaching for team members to further their development and increase retention
- Create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
- Ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of seafood items with the Meat and Seafood Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Direct, manage and assist all functions of the Prepared Foods Production department and demonstrate excellence for your team and guests, including:
- Managing the production for key items to support Deli, Meat-Seafood, Bakery, and Produce departments
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Manage product to reducing shrink/damage
- Direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, breads, prepacked produce, and convenient meal solutions overnight, while maintaining quality product levels as indicated within The Fresh Market standards.
- Train and engage team members
- Provide team members through The Fresh Market Academy, including “on-the-job” and online training, to provide excellent guest service in a safe and secure manner while maintaining efficiency and minimizing product loss
- Lead, engage, motivate, and manage team members to provide excellent guest service
- Provide coaching for team members to further their development and increase retention
- Create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
- Ensure department adherence to all safety requirements and protocols including food safety per The Fresh Market policies, and per law.
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Assist with the management and resource multiple, simultaneous projects.
- Remove barriers, problem solve, evaluate processes, and engineer solutions to get the work completed efficiently and in a timely manner.
- Responsible for proactively contacting content requesters to gain clarity on collateral specifics so the project is fully scoped before the creative team begins work.
- Provide transparency around priority and projects through project plans, timelines, delivery cadences, and feedback loops to stakeholders, Marketing Manager and Marketing Director.
- Coordinate and interact with print vendors to ensure accuracy/on-time delivery of weekly store shipments.
- Ensure that projects have needed approvals and are delivered in compliance with The Fresh Market brand standards, at the highest quality, and in alignment with other key corporate marketing initiatives.
- Act as administrator of WorkFront project management system and Widen digital asset management system.
You are the store ambassador and leading example of exemplary hospitality to our guests and team members. You are responsible for providing extraordinary service and for ensuring that all team members do the same. You are also accountable for driving success at your store and helping The Fresh Market to sustain growth. As such, you will:
- Educate team members and guests on products and services to provide convenient meal solutions
- Work with Department Managers and Assistant Store Manager to ensure that all key operational processes and merchandising plans are consistently executed
- Drive success by analyzing sales reports, P&L reports, and other metrics to establish and execute the action plan
- Establish and maintain open effective lines of communication with all team members and upper management, ensuring transparency at all levels
- Forecastand maintain store teams by collaborating with Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Train, develop and coach Assistant Managers and team members
- Teach Assistant Managers how to manage and merchandise The Fresh Market products, drive financial metrics, and train and engage all team members
- Coachall team members how to optimize operations, further team development, and increase retention
- Motivateteam members to educate themselves and others about product uses and characteristics utilizing The Fresh Market Academy with the goal of increasing retention and enhancing professional growth
- Partner with the Guest Services Manager provide team members a hospitable orientation and onboarding experience
- Manage the store, the inventories, and the teams for minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Engage with your local community whether it is for weekly sales or special holiday offerings
- Ensure department adherence to all safety requirements and protocols including food safety, sanitation, and risk practices per TFM policies, and per law
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
You are the store ambassador and leading example of exemplary hospitality to our guests and team members. You are responsible for providing extraordinary service and for ensuring that all team members do the same. You are also accountable for driving success at your store and helping The Fresh Market to sustain growth. As such, you will:
- Educate team members and guests on products and services to provide convenient meal solutions
- Work with Department Managers and Assistant Store Manager to ensure that all key operational processes and merchandising plans are consistently executed
- Drive success by analyzing sales reports, P&L reports, and other metrics to establish and execute the action plan
- Establish and maintain open effective lines of communication with all team members and upper management, ensuring transparency at all levels
- Forecastand maintain store teams by collaborating with Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Train, develop and coach Assistant Managers and team members
- Teach Assistant Managers how to manage and merchandise The Fresh Market products, drive financial metrics, and train and engage all team members
- Coachall team members how to optimize operations, further team development, and increase retention
- Motivateteam members to educate themselves and others about product uses and characteristics utilizing The Fresh Market Academy with the goal of increasing retention and enhancing professional growth
- Partner with the Guest Services Manager provide team members a hospitable orientation and onboarding experience
- Manage the store, the inventories, and the teams for minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Engage with your local community whether it is for weekly sales or special holiday offerings
- Ensure department adherence to all safety requirements and protocols including food safety, sanitation, and risk practices per TFM policies, and per law
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Properlyreceivingand stocking of goods that follow The Fresh Market standards
- Slice and prepare a variety of the department’s meat, cheeses, and convenient meal solutions throughout the day, while maintaining quality product levels
- Present self in a professional manner, including adhering to uniform standards
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Properlyreceivingand stocking of goods that follow The Fresh Market standards
- Slice and prepare a variety of the department’s meat, cheeses, and convenient meal solutions throughout the day, while maintaining quality product levels
- Present self in a professional manner, including adhering to uniform standards
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, rest, and merchandising of goods that follow TFM standards
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- At times you will be responsible for total store operations or Manager on Duty (MOD)
- Greet guests and proactively assist them in a friendly manner with accurate and timelyservice
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Handle, slice and prepare a variety of the department’s specialty breads, pastry items and Convenient Meal Solutions throughout the day
- Direct teams to handle, properly receiving/stocking, and merchandising of goods that follow TFMstandards
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of meat items with the Meat and Seafood Manager
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Apply a change management process and tools to support adoption of the changes required by a project or initiative.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Define and measure success metrics and monitor change progress.
- Develop relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes.
- Prepare, support, and equip individuals to embrace and utilize changes across various dimensions: business processes, systems, technology, job roles, and organizational structures.
- Anticipate and address any resistance from employees and stakeholders impacted by company initiatives.
- Coordinate with the communications and training training teams to support change management needs throughout a project's lifecycle.
- Administer post-implementation surveys and monitoring to collect data, perform analysis and measure the results of changes.
- Consult and coach project teams.
- Integrate change management activities into project plans.
- Establish a post-implementation monitoring process to measure the results of changes and make necessary course corrections.
- Foster a culture of continuous improvement and encourage employees and stakeholders to embrace change as a way to drive growth and innovation.