- Execute pricing, promotion, assortment, and planograms for each assigned area of business.
- Execute new vendor setup.
- Ensure accurate and timely item set up in The Fresh Market systems for ordering.
- Enter/review weekly promotions and retail changes.
- Organize product samples and new item submission forms, schedule and execute product cuttings.
- Review and update point of sale material for stores.
- Proof ads, signs, and display programs for accuracy.
- Coordinate and create any store signage needs.
- Organize/maintain weekly Reports, Retail Sheets, and PLU Sheets.
- Update nutritional information for all new recipes (where applicable).
- Coordinate and distribute weekly/monthly programs to store locations.
- Efficiently respond to communication from stores to ensure effective resolution of inquiries, issues, and operational requirements.
- Perform Periscope updates as required.
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greet guests and proactively assist them in a friendly manner with accurate and timelyservice
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Handle, slice and prepare a variety of the department’s specialty breads, pastry items and Convenient Meal Solutions throughout the day
- Direct teams to handle, properly receiving/stocking, and merchandising of goods that follow TFMstandards
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Create guest confidence by ensuring accurate pricing throughout the store, including daily, weekly, and specialty ad changes
- Conduct scheduled and random price audits to ensure accurate pricing for our guests
- Manage Produce ID Training Program for the front end to ensure accurate scanning and pricing of produce for guests
- As part of the guest-focused store team, operate a cash register during peak business, and assist with other areas of the store when needed
- Monitor the temperature of cases, spillovers, ovens, and storage areas and report any failures
- Inspect and store products to ensure quality in cleaning, and sanitation procedures; track date and rotation of products, completing reports as necessary
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
- Greet guests and proactively assist them in a friendly manner with accurate and timelyservice
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Handle, slice and prepare a variety of the department’s specialty breads, pastry items and Convenient Meal Solutions throughout the day
- Direct teams to handle, properly receiving/stocking, and merchandising of goods that follow TFMstandards
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Maintain knowledge of products/weekly ad items throughout the storeand work across departments toassist guests in finding products and complete meal solutions
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Monitor temperature of cases, spill overs, and storage areas
- Enforce and follow department practices regarding receiving, stocking, and the unloading deliveries of product to ensure freshness and quality; including but not limited to case, coolers, freezers, and sales floor
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
- Handle production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments
- Maintain knowledge of products/weekly ad items throughout the store and work across departments to assist guests in finding products and complete meal solutions
- Ensure excellent product is ready for our guests by inspecting our store products for proper rotation, cleaning, sanitation procedures, completing reports as necessary
- Follow all The Fresh Market standards, policies, and protocols
- Present self in a professional manner, including adhering to uniform standards
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns
- Support accurate inventories and sales reporting, manage front end performance with routine operational audits
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.
- At times you will be responsible for total store operations or Manager on Duty (MOD)
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Maintain knowledge of products/weekly ad items throughout the storeand work across departments toassist guests in finding products and complete meal solutions
- Handle, slice, expertly cut, and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Monitor the temperature of cases, spillovers, and storage areas
- Enforce and follow department practices regarding receiving, stocking, and unloading deliveries of products to ensure freshness and quality; including but not limited to cases, coolers, freezers, and sales floor
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
With the Bakery Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities
- Coordinating the ordering of bakery items with the Bakery Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Center Store (Grocery) Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of products for our dairy, frozen food, beer and wine, and VMS areas with the Center Store(Grocery) Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
With the Produce-Floral Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of produce items with the Produce-Floral Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- As needed, assist the Assistant Floral Manager within the floral department
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner