With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Maintain knowledge of products/weekly ad items throughout the storeand work across departments toassist guests in finding products and complete meal solutions
- Handle, slice, expertly cut, and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Monitor the temperature of cases, spillovers, and storage areas
- Enforce and follow department practices regarding receiving, stocking, and unloading deliveries of products to ensure freshness and quality; including but not limited to cases, coolers, freezers, and sales floor
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Properlyreceivingand stocking of goods that follow The Fresh Market standards
- Slice and prepare a variety of the department’s meat, cheeses, and convenient meal solutions throughout the day, while maintaining quality product levels
- Present self in a professional manner, including adhering to uniform standards
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, slice and prepare a variety of specialty meat, seafood, and Convenient Meal Solutions throughout the day.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Ensure the training and certification of all Assistant Meat Managers and Meat Cutters.
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Center Store Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of products for our bulk, coffee, and candy areas with the Center Store(Grocery) Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greetguests and proactively assist themin a friendly manner with accurate and timelyservice recommendations and accommodating their special requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice, and prepare specialty produce items, fruit and veggie platters/trays and Convenient Meal Solutions throughout the day, while maintaining quality product levels as indicated within TFM standards.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Bakery Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities
- Coordinating the ordering of bakery items with the Bakery Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions
- Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience
- Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success
- Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members
- Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner
- Coach team members to optimize operations and further team development and increase retention
- Assist in managing the store, inventories and teams for effective minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Manage the store’s social media presence, following The Fresh Market guides and standards
- Partner with store and department managers to enhance teamwork and team engagement
- With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
You are the store ambassador and leading example of exemplary hospitality to our guests and team members. You are responsible for providing extraordinary service and for ensuring that all team members do the same. You are also accountable for driving success at your store and helping The Fresh Market to sustain growth. As such, you will:
- Educate team members and guests on products and services to provide convenient meal solutions
- Work with Department Managers and Assistant Store Manager to ensure that all key operational processes and merchandising plans are consistently executed
- Drive success by analyzing sales reports, P&L reports, and other metrics to establish and execute the action plan
- Establish and maintain open effective lines of communication with all team members and upper management, ensuring transparency at all levels
- Forecastand maintain store teams by collaborating with Talent Acquisitionin the sourcing, selecting, and hiring of new team members
- Train, develop and coach Assistant Managers and team members
- Teach Assistant Managers how to manage and merchandise The Fresh Market products, drive financial metrics, and train and engage all team members
- Coachall team members how to optimize operations, further team development, and increase retention
- Motivateteam members to educate themselves and others about product uses and characteristics utilizing The Fresh Market Academy with the goal of increasing retention and enhancing professional growth
- Partner with the Guest Services Manager provide team members a hospitable orientation and onboarding experience
- Manage the store, the inventories, and the teams for minimization of product loss
- Ensure that your team members are adhering to The Fresh Market standards and policies
- Engage with your local community whether it is for weekly sales or special holiday offerings
- Ensure department adherence to all safety requirements and protocols including food safety, sanitation, and risk practices per TFM policies, and per law
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns
- Support accurate inventories and sales reporting, manage front end performance with routine operational audits
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.
- At times you will be responsible for total store operations or Manager on Duty (MOD)
With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of seafood items with the Meat and Seafood Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Maintain knowledge of products/weekly ad items throughout the storeand work across departments toassist guests in finding products and complete meal solutions
- Handle, slice, expertly cut, and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Monitor the temperature of cases, spillovers, and storage areas
- Enforce and follow department practices regarding receiving, stocking, and unloading deliveries of products to ensure freshness and quality; including but not limited to cases, coolers, freezers, and sales floor
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law