You are the store ambassador and leading example of exemplary hospitality to our guests and team members. You are responsible for providing extraordinary service and for ensuring that all team members do the same. You are also accountable for driving success at your store and helping The Fresh Market to sustain growth. As such, you will:  - Educate team members and guests on products and services to provide convenient meal solutions   - Work with Department Managers and Assistant Store Manager to ensure that all key operational processes and merchandising plans are consistently executed   - Drive success by analyzing sales reports, P&L reports, and other metrics to establish and execute the action plan  - Establish and maintain open effective lines of communication with all team members and upper management, ensuring transparency at all levels  - Forecastand maintain store teams by collaborating with Talent Acquisitionin the sourcing, selecting, and hiring of new team members  - Train, develop and coach Assistant Managers and team members  - Teach Assistant Managers how to manage and merchandise The Fresh Market products, drive financial metrics, and train and engage all team members  - Coachall team members how to optimize operations, further team development, and increase retention  - Motivateteam members to educate themselves and others about product uses and characteristics utilizing The Fresh Market Academy with the goal of increasing retention and enhancing professional growth   - Partner with the Guest Services Manager provide team members a hospitable orientation and onboarding experience   - Manage the store, the inventories, and the teams for minimization of product loss  - Ensure that your team members are adhering to The Fresh Market standards and policies  - Engage with your local community whether it is for weekly sales or special holiday offerings  - Ensure department adherence to all safety requirements and protocols including food safety, sanitation, and risk practices per TFM policies, and per law 

- Consistently provide excellent guest service, which includes:   - Engaging with our guests to learn their wants and needs so that you can help them create their meal solution    - Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests    - Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted   - Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store   - Present self in a professional manner, including adhering to uniform standards    

- Consistently provide excellent guest service, which includes:   - Engaging with our guests to learn their wants and needs so that you can help them create their meal solution    - Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests    - Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted   - Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store   - Properlyreceivingand stocking of goods that follow The Fresh Market standards  - Slice and prepare a variety of the department’s meat, cheeses, and convenient meal solutions throughout the day, while maintaining quality product levels  - Present self in a professional manner, including adhering to uniform standards   

- With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions  - Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience  - Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success  - Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisitionin the sourcing, selecting, and hiring of new team members  - Assist the store manager in partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members  - Assist with the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner   - Coach team members to optimize operations and further team development and increase retention  - Assist in managing the store, inventories and teams for effective minimization of product loss   - Ensure that your team members are adhering to The Fresh Market standards and policies  - Manage the store’s social media presence, following The Fresh Market guides and standards  - Partner with store and department managers to enhance teamwork and team engagement  - With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.

- Apply a change management process and tools to support adoption of the changes required by a project or initiative. - Conduct impact analyses, assess change readiness and identify key stakeholders. - Define and measure success metrics and monitor change progress. - Develop relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes. - Prepare, support, and equip individuals to embrace and utilize changes across various dimensions: business processes, systems, technology, job roles, and organizational structures. - Anticipate and address any resistance from employees and stakeholders impacted by company initiatives. - Coordinate with the communications and training training teams to support change management needs throughout a project's lifecycle. - Administer post-implementation surveys and monitoring to collect data, perform analysis and measure the results of changes. - Consult and coach project teams. - Integrate change management activities into project plans. - Establish a post-implementation monitoring process to measure the results of changes and make necessary course corrections. - Foster a culture of continuous improvement and encourage employees and stakeholders to embrace change as a way to drive growth and innovation.

- Provide food safety expertise, leadership and program design support on key business goals and objectives including but not limited to innovation projects, new store openings and/or remodels, FDA or USDA regulatory requirements (existing and upcoming) - Review and respond to Regulatory Inspections and Requirements including conference calls, corrective action plans, site visits, data entry and analysis. - Review and respond to 3rd party Food Safety Audit Findings including conference calls, corrective action plans, site visits, data entry and analysis. - Manage pest activity through report out and follow up with field teams, conference calls, site visits, data entry, and analysis. - Manage 3rd party Sanitation Audits and Digital Food Safety Checklist Platform through report out and follow up with field teams, conference calls, site visits and clean up events, data entry, and analysis. - Manage food safety training plans for new Store Managers and Assistant Managers to include in-store food safety training, scheduling practice audits, and food safety manager certification. - Quickly address emergency food safety procedures for field teams, sometimes at off-peak hours and weekends - Daily correspondence with field leadership and store level personnel, sometimes on off-peak hours and weekends - Monitor incoming complaints from Guest Care and assist stores with food safety or quality corrective action support - Create training materials, job aids, and playbook content for field teams. - Work and meet with cross functional teams, both internal and external, in a variety of positions and levels - Assist with other food safety and quality projects and emergencies as needed

With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.  - Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe  - Manage front end guest flow to achieve operational success and an excellent shopping experience every time  - Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms  - Managing order guides/ordering deadlines/reducing shrink/damage   - Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner 

With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.   - Greeting guests and proactively assisting them in a friendly manner with accurate and timely information    - Making recommendations and accommodating requests  - Managing order guides/ordering deadlines/reducing shrink/damage  - Properly receiving/stocking of goods that follow rotation standards when replenishing product levels  - Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day  - Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner 

- As the leader and ambassador of our kitchen concept, create an atmosphere of excitement and inclusiveness with team members and guests  - Forecast and maintain teams by collaborating with Store Managment in the sourcing, selecting, hiring and training of new team members  - Write and manage weekly schedule for team members in the Square to ensure a superior guest experience  - Order all ingredients, supplies and beer and wine for the Square/Kitchen, and manage weekly inventory reviews  - Build sales and profitability of department, including manage sales, profitability, margin and shrink generated in the Square   - Create food production schedules to ensure all policies and procedures are followed to ensure food safety and quality   - Guarantee the cleaning schedule is followed for all cases within the Square, including ensuring that equipment is maintained properly, serviced regularly and any maintenance issues are communicated in a timely manner    - Partnering with the Guest Services Manager provide team members a hospitable orientation and onboarding experience team members  - Manage the training of the team through The Fresh Market Academy and “on-the-job” training to provide excellent guest service in a safe and secure manner   - Coach team members to optimize operations and further team development and increase retention  - Ensure your team members are adhering to The Fresh Market standards and policies  - With the store management, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law   

With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.   - Greeting guests and proactively assisting them in a friendly manner with accurate and timely information    - Making recommendations and accommodating requests  - Managing order guides/ordering deadlines/reducing shrink/damage  - Properly receiving/stocking of goods that follow rotation standards when replenishing product levels  - Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day  - Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner 

You are the store ambassador and leading example of exemplary hospitality to our guests and team members. You are responsible for providing extraordinary service and for ensuring that all team members do the same. You are also accountable for driving success at your store and helping The Fresh Market to sustain growth. As such, you will:  - Educate team members and guests on products and services to provide convenient meal solutions   - Work with Department Managers and Assistant Store Manager to ensure that all key operational processes and merchandising plans are consistently executed   - Drive success by analyzing sales reports, P&L reports, and other metrics to establish and execute the action plan  - Establish and maintain open effective lines of communication with all team members and upper management, ensuring transparency at all levels  - Forecastand maintain store teams by collaborating with Talent Acquisitionin the sourcing, selecting, and hiring of new team members  - Train, develop and coach Assistant Managers and team members  - Teach Assistant Managers how to manage and merchandise The Fresh Market products, drive financial metrics, and train and engage all team members  - Coachall team members how to optimize operations, further team development, and increase retention  - Motivateteam members to educate themselves and others about product uses and characteristics utilizing The Fresh Market Academy with the goal of increasing retention and enhancing professional growth   - Partner with the Guest Services Manager provide team members a hospitable orientation and onboarding experience   - Manage the store, the inventories, and the teams for minimization of product loss  - Ensure that your team members are adhering to The Fresh Market standards and policies  - Engage with your local community whether it is for weekly sales or special holiday offerings  - Ensure department adherence to all safety requirements and protocols including food safety, sanitation, and risk practices per TFM policies, and per law 

With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.  - Coordinating the ordering of meat items with the Meat and Seafood Manager  - Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards  - Greeting guests and proactively assisting them in a friendly manner with accurate and timely information     - Making recommendations and accommodating requests   - Managing order guides/ordering deadlines/reducing shrink/damage   - Properly receiving/stocking of goods that follow rotation standards when replenishing product levels   - Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner  

- Flexibility and ability to travel on a regular basis (approximately 40%). - Manages a program comprising a complex portfolio of development and construction projects, along with existing store remodel projects. - Clearly defines and documents program scope, terms of delivery, and business objectives. - Organizes and manages program teams consisting of various skill sets to include architecture, engineering, consultants, contractors and landlord teams. - Validates appropriate resourcing to deliver program requirements. - Manages internal and external relationships as they relate to programs including roles, level of involvement, and expectations. - Effectively monitors resource, cost loading, and spend-out for entire portfolio. - Manages portfolio expenditures against approved CAPEX. - Provides guidance to internal/external teams. - Validates scoping and costing efforts and ensures an achievable schedule for portfolio projects. - Manages risk by routinely identifying, assessing, and developing mitigation plans for events that could impact the success of the program. - Develops specific program metrics and milestone reporting that allows for full transparency and visibility. - Develops and manages execution of program communication plans which ensure that information related to progress, and issues are being communicated with the program teams, stakeholders, steering committees, and sponsors. This includes presentations as needed/required to Real Estate Committee and company leadership. - Practices accountability with regular reporting to internal teams and summary reporting for the leadership team.

- Drive total sales growth in partnership and collaboration with store operations and category management leadership through development of activity planning, execution strategies and actions on category management commercial programs and initiatives. - Manage the visual merchandising processes that support category and cross-functional merchandising strategies. - Partner with Director of Merch Ex and category lead to deliver assigned initiatives; clearly communicate objectives and priorities where applicable. - Responsible for delivering consistent merchandise execution for assigned area of responsibility, identify opportunities to ensure company merchandising strategies are successfully implemented. - Collaborate with appropriate cross-functional partners to interpret company merchandise directives and leverage localized opportunities as appropriate. - Ensure merchandise presentation, sales and visual standards, sizing, pricing and quality standards are in line with company guidelines and branding. - Partner with Director of Merch Ex and Store Operations to develop and deliver communication of merchandising programs. - Demonstrate forward thinking for merchandising strategies for the store, challenging the status quo, anticipating obstacles, and considering varying approaches to accomplish sales goals.

- Flexibility and ability to travel on a regular basis (approximately 40%). - Manages a program comprising a complex portfolio of development and construction projects, along with existing store remodel projects. - Clearly defines and documents program scope, terms of delivery, and business objectives. - Organizes and manages program teams consisting of various skill sets to include architecture, engineering, consultants, contractors and landlord teams. - Validates appropriate resourcing to deliver program requirements. - Manages internal and external relationships as they relate to programs including roles, level of involvement, and expectations. - Effectively monitors resource, cost loading, and spend-out for entire portfolio. - Manages portfolio expenditures against approved CAPEX. - Provides guidance to internal/external teams. - Validates scoping and costing efforts and ensures an achievable schedule for portfolio projects. - Manages risk by routinely identifying, assessing, and developing mitigation plans for events that could impact the success of the program. - Develops specific program metrics and milestone reporting that allows for full transparency and visibility. - Develops and manages execution of program communication plans which ensure that information related to progress, and issues are being communicated with the program teams, stakeholders, steering committees, and sponsors. This includes presentations as needed/required to Real Estate Committee and company leadership. - Practices accountability with regular reporting to internal teams and summary reporting for the leadership team.

- Assist in annual, quarterly, period, and weekly sales and margin forecasting, post-analysis, and budget planning. - Prepare analysis to forecast demand planning for existing and proposed promotional plans; including: 1 and 3 day sales, weekly and monthly ad items, holiday sales, and contract items. - Assist in the process of reviewing store layouts, planogram assignments, and overall space to sales metrics to optimize space allocations across assigned category. - Assist the Category Managers in creating and uploading distributions for ad items, seasonal products, and holiday assortments. - Assist assigned categories by creating, maintaining, reviewing, and analyzing daily, weekly, period, and quarterly reports in MicroStrategy. - Pull supplier reporting and top-to-top data to support merchandising prior to their supplier meetings. - Assist the Category Managers in the category review pre-analysis and post-analysis reviews. - Develop monthly shrink analysis and suggest actions to be taken. - Maintain inventory balance analysis store by store for assigned categories. - Maintain all CGO related data. - Support assigned categories with ad hoc reporting as requests are made regarding categories, items, seasonal buys, distributors, and store operations.

- Responsible for developing a SKU level demand plan by analyzing sales trends, promotional activity, vendor agreements, and presentation minimums. - Collaboration with distributors to increase service levels. - Negotiate product costs and vendor funds for goods for sale. - Negotiate costs on goods not for resale (packaging and supplies). - Product procurement and allocation. - Develop in-store inventory level targets by category. - Responsible for cost accuracy in the database. - Collaborate with Retail Category Management/Own Brands on the forecast for new items, product transitions, and the phasing out of discontinued products. - Monitor the sales performance of new products and develop a history that can be used as a guide in future launches. - Identify excess, inadequate, and/or obsolete inventory positions, providing recommendations to the retail category team. - Reduce warehouse liability/salvage.

- Consistently provide excellent guest service, which includes:   - Engaging with our guests to learn their wants and needs so that you can help them create their meal solution    - Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests    - Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted   - Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store   - Properlyreceivingand stocking of goods that follow The Fresh Market standards  - Slice and prepare a variety of the department’s meat, cheeses, and convenient meal solutions throughout the day, while maintaining quality product levels  - Present self in a professional manner, including adhering to uniform standards   

- Set product assortment for your category based on brand standards and item performance. - Develop pricing strategy to achieve department financial goals. - Define the promotional strategy based on the role of your category. - Determine merchandising minimums, by SKU, for your category. - Optimize sales to space through the category review process. - Define monthly shrink targets by category. - Evaluate new item performance. - Maintain schematic integrity with consistent review and updates. - Review fixture plans for new store openings. - Define and collaborate with cross-functional partners on marketing strategy to support category programs. - Monitor trends in new products, consumer behavior, market share, and competition, to inform decisions and initiate and enable innovation. - Finds and evaluates new vendors and approves new items/vendors for buys. - Ensure quality standards are upheld.

With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.   - Greeting guests and proactively assisting them in a friendly manner with accurate and timely information    - Making recommendations and accommodating requests  - Managing order guides/ordering deadlines/reducing shrink/damage  - Properly receiving/stocking of goods that follow rotation standards when replenishing product levels  - Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day  - Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner