With the Bakery Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities
- Coordinating the ordering of bakery items with the Bakery Manager
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, slice and prepare a variety of specialty meat, seafood, and Convenient Meal Solutions throughout the day.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Ensure the training and certification of all Assistant Meat Managers and Meat Cutters.
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Maintain knowledge of products/weekly ad items throughout the storeand work across departments toassist guests in finding products and complete meal solutions
- Handle, slice, expertly cut, and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Monitor the temperature of cases, spillovers, and storage areas
- Enforce and follow department practices regarding receiving, stocking, and unloading deliveries of products to ensure freshness and quality; including but not limited to cases, coolers, freezers, and sales floor
- Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, slice and prepare a variety of specialty meat, seafood, and Convenient Meal Solutions throughout the day.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Ensure the training and certification of all Assistant Meat Managers and Meat Cutters.
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
- Consistently provide excellent guest service, which includes:
- Engaging with our guests to learn their wants and needs so that you can help them create their meal solution
- Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
- Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
- Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
- Present self in a professional manner, including adhering to uniform standards
With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of meat items with the Meat and Seafood Manager
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Provide unparalleled guest service, constantly striving to delight and surprise our guests.
- Fulfill guest orders with 100% accuracy and within a timely manner.
- Assist with the collection, loading, and acceptance of payment for guest pick-up and delivery orders.
- Consult with guests as needed to ensure complete satisfaction prior to the guest leaving the store.
- Provide assistance with online grocery guests via phone and in-person.
- Support the CEO, CFO, and Board of Directors through on-going preparation of relevant information related to The Fresh Market’s company strategy, initiatives, financial performance, competitive environment, and industry landscape.
- Conduct industry research and data analysis to assess competitor strategies and performance, industry trends, opportunities, and threats.
- Attend key strategic meetings, and proactively identify gaps that you will be able to identify solutions for via research and data analysis.
- Work closely with the CEO and CFO to develop compelling, informative materials for Board of Directors, investors, and other critical stakeholders.
- Support the development of business strategies and action plans.
- Prepare and deliver clear and concise reports and presentations to communicate findings to senior management.
- Assist in evaluating and optimizing existing business processes, identifying areas for improvement, and suggesting solutions.
- Creation of Presentations, PowerPoints, Process flows, Gantt charts, etc.
- Keeping track and monitoring KPIs/Goals and project status, ensuring complete accuracy of all data depicted in deliverables.
- Maintains and updates standardized documents utilized in senior leadership discussions.
- Primary TFM point of contact with Cencosud SA Investor Relations team.
With the Meat and Seafood Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Coordinating the ordering of meat items with the Meat and Seafood Manager
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Handle, slice, expertly cut and trim a variety of the department’s prime and premium meat and seafood products, and items for our convenient meal solutions throughout the day, while also managing quality product levels as indicated within TFM standards
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, slice and prepare a variety of specialty meat, seafood, and Convenient Meal Solutions throughout the day.
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
- Ensure the training and certification of all Assistant Meat Managers and Meat Cutters.
With the Deli-CMS Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
- Making recommendations and accommodating requests
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
- Direct teams to handle, slice and prepare a variety of the department’s meat, cheeses, and Convenient Meal Solutions (CMS) throughout the day
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides/ordering deadlines/reducing shrink/damage
- Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner