Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

 Added Benefits for choosing The Fresh Market Team:

• Team member discount up to 40%
• Health, Dental & Vision insurance available for individual, spouse, partner, and family.
• 401K contribution and match for part-time and full-time team members.
• Personal time off and additional time off purchase plans available
• And much more!

The Fresh Market currently has an opening for Merchandising Program Manager in our Store Support Center, located in Greensboro, NC. The Merchandising Program Manager serves as the orchestrator of Merchandising strategy execution, translating strategic priorities set by the Chief Merchandising Officer into clear, aligned, and executable initiatives across functions and departments.

Reporting to the Chief Merchandising Officer, this role ensures merchandising programs are scoped, sequenced, resourced, and delivered with rigor, connecting strategy to day to day execution while driving accountability, visibility, and results. The ideal candidate brings a strong blend of merchandising acumen, program management discipline, and cross functional leadership.

Strategy Translation & Program Leadership

• Partner with the Chief Merchandising Officer to translate merchandising strategy, goals, and annual priorities into actionable programs, roadmaps, and milestones
• Create a process for development of department and category levels strategies that directly ladder back to Merchandising goals
• Own the end‑to‑end governance of major merchandising initiatives (e.g., assortment strategy, vendor strategy, pricing, systems/process improvements)
• Ensure initiatives are tightly aligned to Merchandising strategy, goals, and financial targets

Cross‑Functional Execution & Alignment

• Serve as the single point of coordination across initiatives, proactively identifying dependencies, risks, and trade-offs
• Drive clarity on ownership, decision rights, timelines, and success metrics

Program Management & Operating Rhythm

• Establish and manage program plans, timelines, resourcing models, and delivery metrics
• Build and maintain program dashboards, executive readouts, and status reporting for senior leadership
• Implement and continuously refine the merchandising execution cadence (weekly/monthly operating forums, milestone reviews, escalation processes)

Performance, Risk & Change Management

• Anticipate execution risks and bottlenecks; proactively surface issues and drive solutions
• Track outcomes versus objectives and ensure corrective actions are taken when initiatives drift
• Support change management by ensuring teams are aligned, informed, and supported through implementation

Continuous Improvement

• Identify opportunities to improve how Merchandising plans and executes work (processes, tools, ways of working)
• Apply best practices in program management while adapting them to the pace and realities of merchandising

QUALIFICATIONS

At a minimum, what you’ll need:

• 7–10+ years of experience in program management, merchandising, retail, or consumer businesses
• Proven experience leading complex, cross functional initiatives in fast-paced environments
• Strong understanding of merchandising processes (assortment, pricing, sourcing, lifecycle, planning)
• Demonstrated ability to operate at both strategic and tactical levels
• Exceptional communication, stakeholder management, and executive presence
• Strong analytical, planning, and problem-solving skills
• Experience with program/project management tools and methodologies (Agile, waterfall, hybrid).

Preferred Qualifications:

• Direct experience working within Merchandising, Planning, or Category Management teams
• Retail, wholesale, or consumer products industry background
• Experience supporting executive leadership or enterprise transformation initiatives - PMP, Agile, or equivalent certification

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.

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